Frequently Asked Questions

In the State of New York, the laws specify how to serve (deliver) legal papers to any individual or business involved in a legal matter. The rules and regulations involved can be confusing and challenging; improper service can lead to the dismissal of cases and legal penalties. If you want to serve someone correctly, call us. We'll do our due diligence to get it done right while complying with and obeying the laws to ensure the parties involved receive the legal papers correctly, as the court requires these legal documents to be served.

We serve Nassau County, NY, as our primary service area and Suffolk County (up to 85 miles away) from our operated location. Service of Process to cities and towns beyond Riverhead are considered remote locations and are subject to an extra charge for the Long Island Ferries and excess mile fee. Additionally, to comply with the NYC Department of Consumer Affairs, we can only serve legal papers in the five boroughs of NYC until further notice. 

We can offer a price break if we serve two defendants at the same address and time. However, we must be aware of this in advance, and a manager must approve it before the first delivery attempt. 

When determining pricing, we consider various factors to provide you with the most competitive rates. These factors include service location, accounts work volume, speed, and specific services you require. Our rates generally range from $45 to $895. To get an accurate price, send us a quote request      

Besides being your process servers, we're an authorized DMV Service Bureau licensed by the New York State Department of Motor Vehicles to handle DMV transactions such as Registration, plates, and titles. Additionally, we're a same-day local courier and messenger service provider licensed by the NYS Department of Transportation and operated under Authority number T-39224.

Our process servers will make up to three attempts to deliver your legal papers. If the intended recipient cannot be located to accept the legal documents, we'll notify the client to let us know how to proceed. We can also perform "Skip Tracing" at an extra charge. However, doing so will automatically delay the process until we locate the intended recipient who needs to be served.

Yes, we file and retrieve documents at any courthouse on Long Island. However, we have a cut-off time for same-day services to remote locations, such as Courthouses in Central Islip and Riverhead, NY.

When you place your first order, an account is automatically created to keep you updated throughout the process.  Create an Account here

We offer a range of service levels to meet our client's needs and budgets, and these services are as follows:
● Routine (10 days)
● Standard (5 days)
● Rush (Same day)

Note: Rush orders must be submitted or called in before noon. We reserve the right to reject and cancel "Rush Orders" received after noon.

We accept all credit cards for payment, checks, money orders, and cash. 

Note: All Services must be pre-paid, including any (advanced court and mailing fees) when submitting the order, regardless of who requests them. Under no circumstance will service be accepted without advance payment unless the client has established a credit account agreement with us for weekly billable with ACH payments.

Unfortunately, the NYS law restricts process servers to serve someone on Sundays or their religious observant day.

You will need to upload your documents when placing your order. The file size is limited to 20 MB, and you can submit up to 30 PDFs per order. If you prefer to drop off your legal papers at our office and request that we print them from a portable storage device, please note that the base price includes the first 30 pages. Any additional pages beyond that will incur a charge of $0.25 per page. 

Yes, we keep all our clients updated throughout the process. We'll send you a proof of service (POS) or affidavit of service upon completion.